FAQ - Malaysia Limousine Services

  • Booking Procedure

    The bookings must be made online to enjoy the discounted rates. Offline booking will be charged an admin fee of S$20.
    Bookings must be made 3 days in advance. Vehicles are subject to availability in peak seasons.
    Reservation confirmation will be sent to you within 24 hours of booking and the chauffeur details will be sent to you 1 day before the transfer.

  • Contact

    You can call us +65 6346 6606 , email us limo(at)sixt.com.sg or WhatsApp us @+65 9660 3766 for inquiries.

  • Payment

    Payments will be via credit cards. Visa, Master and AMEX are accepted. No additional charge for paying by credit cards.
    The receipt will be sent to you upon successful payment.

  • Luggage information

    The vehicle is able to accommodate a combination of medium sized luggage and small hand luggage based on number of passengers travelling. 

  • Visa requirements

    Visa is required to enter Malaysia for some countries. Please visit here for more information. 
    Visa requirement from Malaysia to Singapore, click here for more information.

  • Customs

    People experience traffic at the Singapore - Malaysia border customs daily. Especially the start and end of working hours between 4am to 8am and 4pm to 8pm.And also, long queues can be expected during public holidays and school holidays

  • Custom clearance

    Chauffeur will wait for 30mins in case the passengers have passport or visa issues at customs. 
    The passenger needs to advise the chauffeur and if the chauffeur is asked to wait longer and will be charged S$50 per hour. 

  • Arrival transfers

    Chauffeurs will monitor the flights for any delays and changes of terminals and proceed accordingly. Waiting time for arrival transfer is 45mins from the flight landing time. 
    If the chauffeur is required to wait after the 45mins, the passenger must let the chauffeur know (call or sms) if required to continue waiting and will be charged as additional transfer. 
    Chauffeur will meet and greet at the exit of luggage belt for your flight in the arrival hall. He will be holding a signage with your name and you can contact the chauffeur if having difficulties locating. 

  • Arrival transfers (multiple flights)

    Each chauffeur will only be able to meet and greet for one flight. If you are a group having passengers arriving in different flights, please book additional transfers for each flight. 

  • Child seat

    Child seats can be provided and is charged S$10 per seat. However, will be subject to availability.
    Please provide the type of child seat/ age and weight of child during reservation.

  • Hourly disposal

    Please email us your preferred date and duration at least 3 days in advance and we will provide you with a quotation.

  • Places of interest - Johor Bahru

    Johor Bahru City Centre

    JB City Square

    Komtar JBCC

    KSL City Mall, KSL Resort & Hotel

    Thistle Hotel Johor Bahru

    Grand Paragon Hotel Johor Bahru

    DoubleTree by Hilton

    Danga Bay

    Plaza Sentosa

    Johor Golf & Country Club

  • Places of interest - Nusajaya

    Nusajaya

    Mall of Medini

    Puteri Harbour

    The Little Red Cube - Sanrio Hello Kitty Town, The Little Big Club, Lat's Place (Puteri Harbour)

    Hotel Jen Puteri Harbour

    Kota Iskandar

    Poresia Country Club

    Horizon Hills, Horizon Hills Golf & Country Club

    Educity

    Ledang Heights

    East Ledang

    Medini

    Pinewood Iskandar Studios

    Avira Wellness Resort

    Leisure Farm Resort