I had an exceptional experience with a Sixt car rental, thanks to the outstanding service provided by Katrina and Jodie at the register. Her helpful and understanding nature truly stood out. When my car broke down in the freeway while going to pick up my parents at airport, she went above and beyond, accommodating my last-minute request to hold a car, even though the store was about to close. The entire car renting process was incredibly smooth, and her assistance made a challenging situation much more manageable. I sincerely appreciate her dedication and the ease with which I was able to secure a replacement vehicle. Highly recommended, and I will be using Sixt again.