The service was excellent (Thanks Santiago Geribon), and the charges were what I expected. No problem at all. The only disappointment was with the inability to select a specific model car in advance. I selected an Alpha Romeo Giulietta because I was interested in how that car looked/performed. Instead I received a plain white Skoda Scala which I've never heard of. I'm not saying the car I got was bad - it was actually a very nice ride, great navigation features, great safety features, drove very nice and smooth. There was not an issue with the car at all, but with the fact that I couldn't reserve in advance the model I wanted, so minus one star.